Privacy Policy
Last Updated: September 18, 2026
At Velnqia™, your privacy matters to us.
This Privacy Policy explains how Shanghai Qidaizhu Network Technology Co., Ltd., operating the Velnqia™ online store, collects, uses, stores, shares, and protects personal information when you visit our website, purchase our products, communicate with us, or otherwise interact with our services. By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
What We Collect
The information we collect depends on how you interact with Velnqia™.
Collected when you place orders, create accounts, contact support, subscribe, leave feedback, or request returns. Includes full name, email, phone, billing/shipping addresses, order details, and communications. Payment transactions are handled securely through authorized providers.
Collected via cookies, pixels, and log files during your visit. Includes IP address, browser/device type, operating system, approximate location, pages and products viewed, search activity, cart interactions, referral source, and campaign attribution.
Usage, Infrastructure & Cookies
- Order Processing: Verification, fulfillment, shipping & refunds.
- Customer Service: Answering inquiries & resolving issues.
- Store Operations: Usability analysis & system improvements.
- Security: Fraud detection & account protection.
- Marketing: Promotional communications & advertising metrics.
Our store is powered by Shopify, which processes transaction and browsing information under secure merchant contracts. We utilize Strictly Necessary, Functional, Analytics, and Advertising cookies to support cart functionality, security, performance, and campaign measurement.
Sharing, Advertising & Privacy Signals
6. Advertising, Analytics, and Marketing Partners
We work with trusted providers such as Meta (Facebook/Instagram), Google, Shopify, AppLovin, and other analytics or advertising services using cookies, pixels, and SDKs to measure performance.
7. When We Share Personal Information
Information is shared only when necessary with ecommerce/tech platforms (Shopify), payment processors, fulfillment carriers, customer service systems, analytics providers, legal advisers, and government authorities when required by law.
8. Sale or Sharing of Personal Information & 9. GPC Signals
Velnqia™ does not sell personal information for money. However, certain privacy laws classify targeted advertising data sharing as a "sale" or "sharing." We honor qualifying Global Privacy Control (GPC) signals and offer opt-out rights.
Your Privacy Rights & Store Policies
10–12. Your Rights, California, EEA & UK Disclosures
Depending on your jurisdiction (including California, EEA, and UK), you may request access, correction, deletion, portability, or restriction of your personal data, as well as object to processing or targeted advertising. Contact service@velnqia.com to submit requests.
13–16. International Transfers, Security, Payments & Retention
Data may be processed internationally across Shopify and partner networks with reasonable safeguards. We do not store complete payment card credentials on our servers. Personal data is retained only as long as necessary for orders, tax obligations, and legal compliance.
17–21. Children, Marketing, Security Incidents & Third Parties
Our store is not directed at children under 13. Promotional emails can be unsubscribed at any time. We maintain data incident response procedures and standard links to third-party services. Policy updates are reflected via the "Last Updated" date.
Company Information
Institutional background and legal operational details for Velnqia™.